(Fort Worth, TX) — American Airlines will start notifying passengers of crowded flights.
CEO Doug Parker told investors on Wednesday that the carrier’s customers will be told about packed planes around 24 hours before a flight takes off. Customers will then be allowed to switch to a plane with fewer passengers. Parker says it’s about making sure people are comfortable flying the Fort Worth-based airline during the coronavirus pandemic.
The airline industry has been hit hard by the pandemic.
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